Associate Program Manager (2 Positions)

Position Overview:

The Associate Program Manager is responsible to manage clients’ business, monitor growth KPIs and aid to the growth of the programs as per the committed projections. Also, the Associate Program Manager ensures that operational SLAs are met by i2c teams for their day to day activities.

Job Description:

  • Analyzes, business processes and transactions data to draw refined information that provides insight and value-added information to decision makers and key stakeholders
  • Actively monitor client business, identify gaps and issues and take appropriate measures
  • Develop strong understanding of clients’ business needs and goals
  • Develop complete understanding of each program in the portfolio
  • Conduct regular meetings with clients to provide consultancy on portfolio growth using all possible channels
  • Coordinate with internal teams for swift resolution of operational issues
  • Responsible for coordinating internally with account management team to deliver operational support to clients
  • Be an active participant in client’s strategy planning and provide ready to use solutions to add value to the client’s Value Proposition
  • Help clients implement their business models in MCP platform
  • Help clients best utilize the MCP to its complete potential

We are looking for:

  • Education: Bachelors or Master’s Degree in Information Technology
  • Experience: 2 – 3 years of experience in relevant field with a preference of direct client interaction


  • Strong IT skills with a combination of business or commerce
  • Excellent communication skills
  • Strong problem solving and analytical skills
  • Flexibility to work in a diverse environment
  • Flexibility to work in different time slots
  • Strong IT skills (MS Office, SQL/MySQL, Web Applications)
  • Hands on experience with databases will be a plus

Revenue Sharing

Medical Insurance

Car Finance

Provident Fund

Child Education Policy

Meals on the House

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